Support

No matter how trivial it seems, we're here to help…

What does support include?

Anything you need help on working with Schoolaspect. You can contact us by phone, 01527 916926 or by email, support@schoolaspect.com between 9 to 5 Monday to Friday.

Do I need a support plan?

No. All users are covered with your license. If anyone is having an issue, we want to know and we want to help.

Do I need any special software?

No. Schoolaspect runs in a web broswer like Internet Explorer or Google Chrome. It can also run on a tablet like the iPad. There is no special software needed.

Do I need to perform updates?

No. Because Schoolaspect runs in a browser, we do all of the updates and you see them immediately. Updates to the system are free and on all plans.

Do you provide training?

On site training is included in the license fee, we do this when you sign up with us. If you need further training we can make arrangements for that.

Where is your call centre?

All of our staff are based in the UK, we don't outsource any of our business abroad. When you call us, you are speaking to the people who wrote running the system.

a photo of Tony Wallis

Email Tony. He’s a real person.

(and he wrote the software)

If you can't find what you're after, are stuck on an issue, or just need some tips on how to get more out of Schoolaspect, Tony is here to help.

Here‘s what our customers say…

“Schoolaspect is an amazing system that allows senior and middle leaders to have continuous access to the School Improvement Plan.

“It being an online system makes it ideal for all school sizes and ensures the Improvement Plan is a working document and is constantly up to date. Sending email reminders for dates of objectives, links from monitoring tasks to objectives and the ability to send staff reports of monitoring exercises — all in one place, enabling subject leaders and senior leaders a manageable way of monitoring, evaluating and analysing school improvement objectives.

“Schoolaspect also has the facility to complete Performance Management for staff, the School Self-evaluation and to store policies making it a great one-stop shop. I would happily recommend it to other schools.”

Ms Bretta Townend-Jowitt

Headteacher — Kingham Primary School